Q: What is Crooked Crown Couture’s Return Policy?
A: Customer service is very important to us and we want you to be happy with your order. If for any reason you are not satisfied with your Crooked Crown Couture items, we will be happy to offer an exchange or refund (minus shipping and handling) within 14 days of purchase. Products must be unused and we reserve the right to determine the condition of the returned items. The return shipping cost is the responsibility of the customer. This policy excludes all customized or personalized i
Q: Can I exchange or return Customized Orders?
A: No. Sorry. We cannot accept exchanges or returns on any custom orders, No refunds will be allowed. All sales are final on all customized or personalized orders.
Q: If I return items, do I have to send back my “Pay It Forward” gift/s?
A: Absolutely not. A very important part of our mission at Crooked Crown Couture is to PAY IT FORWARD. Please give your “Pay It Forward” gift/s to a friend or someone you feel could use a little kindness. Make our world a better place.
Q: How do I request an exchange or return?
A: Simply contact us HERE
Q: What are your shipping rates? (US Shipping only)